Customer relationship management (CRM) software and enterprise resource planning (ERP) software are two solutions that can be leveraged to bring together different processes within your business and offer a single, integrated system. This all-in-one approach cannot only help reduce your costs and errors through automation, it also can give your company an edge against similar or larger competitors. The most efficient and effective way to implement CRM or ERP software is through a Software-as-a-Service or SaaS model.
A CRM can help your business better understand the needs and concerns of its customers and be more precise and deliberate in nurturing those relationships. Managing customer data, tracking leads, and answering customer feedback requests are some basic functionalities of a CRM.
When you're ready for an ERP, begin by figuring out what your requirements are. Start by identifying shortfalls, challenges, inconsistencies, processes or systems that are inefficient, waste money or slow productivity. Seek input from senior management, IT teams, end users and others who are engaged in specific areas of your business.read the whole story
LionOBytes, a leading IT and software solutions company, today announced the addition of new mobile features to its flagship CRM, LionO360, including: navigation functionalities, route and direction management, and customer site visit history.read the whole story
Many businesses need multiple software programs to run effectively. However, LionOBytes wants to simplify software for small businesses with an end-to-end solution.read the whole story
LionOBytes, a leading IT and software solutions company, today announced that its flagship CRM, LionO360, now offers complete integration with email marketing solutions, Constant Contact, and Mailchimp, as well as an accounting software solution, QuickBooks – both online and desktop versions.read the whole story
Because LionOBytes is a New Jersey-based company, it made sense for our CEO and founder, Arun Upadhyay, to comment on this story about starting and running a business in the state.read the whole story
Whether you’re an SMB or even a larger business, there are several things to consider when choosing a CRM and vendor to find the right fit for your company.
LionOBytes, a leading IT and software solutions company, announced today that it won Gold in the 2019 CEO World Awards® in the category of Start Up of the Year, Technology Services and Bronze for Start Up of the Year, Technology Software. The company also won Gold in the 14th Annual 2019 IT World Awards® in the category of Start Up of the Year, Information Technology Software. The company was recognized for disrupting the CRM market with its LionO360 platform.
Maintaining customer relationships is essential to doing good business but can be difficult if you are a small business on a budget. Utilizing excellent features, these systems ensure that the connection between you and your customers is never lost.
A CRM is not 100 percent foolproof. Mistakes can be made, technically and operationally. It’s crucial that all users are trained on how the system works and what it does and does not do. Here are four areas businesses must get right to ensure CRM success.
More specifically, sales and marketing tools such as customer relationship management (CRM) software or sales automation platforms that contain AI technology not only can do simple, tedious tasks such as data entry, but also can identify patterns and trends in that data in just seconds, and tell users how best to use it.
To ensure your brand is maintaining a competitive customer experience, it is imperative to conduct a customer experience analysis on a regular basis to see if your digital experience is falling short, meeting or exceeding customer expectations.
LionOBytes, a leading IT and software solutions company, announced today that is has been awarded Minority Business Enterprise (MBE) certification by the National Minority Supplier Development Council (NMSDC), New York and New Jersey affiliate. The NMSDC advances business opportunities for certified MBEs and connects them to other corporate members.
LionOBytes opened its new headquarters in Princeton, New Jersey, located at 2 Research Way. The company plans to increase headcount in the coming months in order to meet the demand for its CRM solution, LionO360, the only cloud and mobile-based CRM on the market that includes sales automation, warehouse management, customer service management, and field representative management in one platform.
LionOBytes announced the launch of LionO360, the first and only cloud and mobile-based CRM solution on the market that includes sales automation, warehouse management, customer service management, field representative management, and route management in one platform.